Privacy Policy

1. Who We Are

Conceev is a fertility education and support platform that provides educational resources, fertility-related guidance, quizzes, consultations, downloadable materials, and other supportive services.

In this Privacy Policy, “Conceev,” “we,” “our,” and “us” refer to the operator of the Conceev website and services.

2. Information We Collect

The information we collect depends on how you use our website and services.

Information you provide directly

You may provide information such as:

• Your name
• Your email address
• Your telephone number
• Information submitted through our contact forms
• Information provided when joining a waitlist or mailing list
• Appointment and consultation requests
• Questions or messages sent to our support team
• Quiz, questionnaire, or assessment responses
• Information voluntarily provided during a consultation
• Billing and transaction information when purchasing a service or resource

Health and fertility-related information

Some services may allow you to voluntarily provide information about fertility, menstrual cycles, reproductive goals, symptoms, medical history, lifestyle, or related health concerns.

Because this information may be sensitive, we ask that you only provide information that is necessary for the service you are requesting.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Pages viewed and links selected
• Date, time, and duration of visits
• Referring website or source
• General geographic location derived from your IP address
• Cookie and website usage information

3. How We Use Your Information

We may use your information to:

• Provide and operate the Conceev website and services
• Respond to questions, inquiries, and support requests
• Process consultation or appointment requests
• Provide quiz results, educational guidance, or personalized resources
• Deliver digital products, guides, and requested materials
• Process payments and maintain transaction records
• Send appointment confirmations and service-related notices
• Send newsletters or promotional messages when you have agreed to receive them
• Improve our website, services, resources, and customer experience
• Understand how visitors use our website
• Protect our website against fraud, misuse, spam, and security threats
• Comply with applicable legal and regulatory obligations

4. Fertility Quizzes and Assessments

Conceev may offer quizzes, questionnaires, assessments, or other interactive tools. Information submitted through these tools may be used to provide educational guidance, suggested resources, or general recommendations.

You should speak with a licensed healthcare professional about medical symptoms, fertility concerns, medications, treatment decisions, or changes to your healthcare routine.

5. Consultations and Appointments

When you request or book a consultation, we may collect your contact details, preferred appointment time, reason for the consultation, and information you voluntarily choose to share.

This information may be used to schedule the appointment, communicate with you, prepare for the consultation, provide the requested service, and maintain appropriate service records.

Please do not submit information about another person unless you have their permission and are legally authorized to do so.

6. Email and Marketing Communications

When you join our waitlist, subscribe to updates, download certain resources, or otherwise agree to receive communications, we may send you:

• Conceev announcements and service updates
• Educational fertility content
• New resource notifications
• Promotional offers
• Appointment or consultation reminders

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email or by contacting us. You may still receive necessary service-related messages, including appointment, purchase, security, and account communications.

7. Cookies and Similar Technologies

Conceev and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, maintain security, and support analytics.

Cookies are small files stored on your browser or device. You may control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of the website.

8. How We Share Information

We do not sell your personal information for money.

We may share limited personal information with trusted service providers that help us operate our business, including:

• Website hosting and technical service providers
• Email communication providers
• Appointment and consultation service providers
• Payment processors
• Analytics and website performance providers
• Security, fraud-prevention, and spam-protection providers
• Professional advisers when reasonably necessary

These providers may only receive information reasonably necessary to perform their services and may have their own privacy policies and legal obligations.

We may also disclose information when required by law, court order, legal process, regulatory request, or when reasonably necessary to protect the rights, safety, security, and property of Conceev, our users, or others.

9. Payments

Payments may be processed through independent third-party payment providers. Conceev may not directly receive or store your complete debit card, credit card, or financial account details.

Payment providers process information under their own privacy policies, security procedures, and terms. We may receive limited transaction information, such as your name, email address, payment status, transaction number, amount paid, and purchase details.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information, the service involved, and any legal or operational requirements. When information is no longer required, we may delete, anonymize, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You should avoid sending highly sensitive information through unsecured communication channels.

12. International Data Processing

Conceev may use service providers located in countries other than the country in which you live. As a result, your information may be processed or stored in another jurisdiction with different data-protection rules.

Where required, we take reasonable steps to ensure that appropriate protections are used when personal information is transferred internationally.

13. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• Ask whether we hold personal information about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain uses of your information
• Request a copy of certain information in a portable format
• Opt out of direct marketing communications
• Make a complaint to the appropriate data-protection authority

These rights may be subject to legal exceptions. To protect your information, we may need to verify your identity before completing a request.

14. Children’s Privacy

Conceev’s services are intended for adults and are not directed to children under the age of 18. We do not knowingly request or collect personal information directly from children.

If you believe that a child has submitted personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.

15. Third-Party Links

Our website may contain links to social-media platforms, healthcare resources, payment services, or other third-party websites. Conceev does not control the privacy, security, or content practices of those third parties.

You should review the privacy policy of any third-party website or service before submitting personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, legal obligations, or business practices. The revised policy will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after an updated policy is published means that the revised policy will apply to your future use of the website, to the extent permitted by law.

17. Contact Us

For privacy questions, requests, or concerns, please contact Conceev using the information below.